Privacy Policy

1. Introduction

PocketCDN Inc. ("PocketCDN", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content delivery network services, website, and associated applications (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our Services:

Account Information: When you create an account, we collect your email address, access credentials, and subscription tier information.

Device Information: We automatically collect device-level information including browser type, operating system, language preferences, and a hashed device fingerprint for security purposes.

Usage Data: We collect information about how you interact with our Services, including download history, access timestamps, and bandwidth consumption metrics.

Network Information: We collect IP addresses and approximate geographic location (country and city level) for security monitoring and service optimization.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our content delivery Services
• To authenticate your identity and manage access to your account
• To enforce device limits and prevent unauthorized access
• To monitor and prevent fraudulent activity, abuse, and security threats
• To generate aggregated, anonymized analytics about service usage and performance
• To communicate with you about service updates, security alerts, and account-related notifications

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. Device session data is automatically purged on a rolling 7-day basis. Download logs are retained for 90 days for security auditing purposes and are subsequently anonymized. We may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption at rest, TLS 1.3 encryption in transit, HMAC-based authentication tokens, and cryptographic device fingerprinting. All access credentials are hashed and signed using SHA-256. We conduct regular security assessments and maintain strict access controls for internal systems.

6. Third-Party Services

We utilize select third-party service providers to operate our infrastructure, including cloud storage providers, database services, and email delivery services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. We do not sell, rent, or trade your personal information to any third party.

7. Cookies and Tracking

We use essential cookies to authenticate your session and maintain your login state. These cookies are HttpOnly, Secure, and cryptographically signed. We do not use third-party tracking cookies, advertising cookies, or analytics cookies. Our cookies are strictly necessary for the operation of the Services.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to restrict or object to certain processing activities. To exercise any of these rights, please contact us at privacy@pocketcdn.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@pocketcdn.com.